Services Section

We offer delivery all over Victoria, shipping out of State and overseas is also available.

Assembly is available in many situations subject to an additional charge.

We can arrange made to measure Stainless Steel furniture, this will take 4-8 weeks depending on the time of year.

Cushions for Timber and Aluminium furniture are standard items . However we can get made to measure cushions for that non standard item with manufacture taking from 3-6 weeks in most cases, a range of materials are available to choose from.
 
We are being asked regularly to visit homes and provide suggestions in making that outdoor living area  a little more special, we are happy to do so subject to time and have to charge a nominal fee for this visit that will be refundable against your order of furniture from us.


WARRANTIES AND FACTS

Aluminium outdoor furniture has many advantages.

• Lightweight

• Rust Free

• Strong

• UV Stabilised Fabrics

• Powder Coated

• Stackable

• Between 3 and 5 year warranties

• Chairs in most cases are ready to use with  very little maintenance and no assembly   

• Tables require minimal assembly

 

Resin Wicker

Our range of UV stabilised resin wicker will provide many years of satisfaction and have warranties against fading and defects of between 3 and 7 years, so please check the warranties in store.
 

Cushions/Slings/Padded Slings

We recommend all cushions are put way when not in use to prolong the life of the fabric.

All fabrics are UV stabilized to reduce fading but are not covered under the warranty.

Always wait until cushions are completely dry before putting away.

The polyester fill in the cushions and padded Slings will not absorb water and is mildew resistant, it provides excellent shape management, durability and comfort.

 

Warranty/Returns (Important Points)

The warranty covers manufacturing faults or defects only. Cushions and slings are covered for one year only. Proof of purchase is required for any claims.

 

Not included are Glass table tops, fading (unless stated) or misuse of the product.
If this product is used for a commercial purpose the warranty is void (except when commercial grade furniture is used)
Any Item taken or delivered must be inspected within 7 days to ensure the item is in good order. Where goods are faulty or damaged they must be returned to our shops, we are not responsible for collecting faulty items, if we have to arrange a collection this will be chargable. 
Claims after 7 days will not be accepted. This does not in any way impact on your warranty.
We offer layby in most cases (check the price ticket or ask a member of staff if a product cannot be placed on layby) so items do not need to be stored by you.
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